Shipping Policy
WHERE DO YOU STOCK YOUR PRODUCTS?
We stock our shoes/clothing on the Sunshine Coast in Australia.
DO YOU SHIP OUTSIDE AUSTRALIA?
Yes, we can ship the GET SHIT DONE gear into the following countries Australia, New Zealand, United States of America (USA), United Kingdom (UK), countries of the European Union (EU), Singapore, South Korea, Japan, Brazil, Panama, Mexico, Colombia, Chile, Costa Rica, Dominican Republic, and Puerto Rico. The shipping cost will be calculated and added at the checkout. If you need our items to be shipped to a country that isn’t listed, please contact us via our contact form here, our team will do their best to support you and get the GET SHIT DONE gear to you.
WHAT ARE YOUR SHIPPING FEES?
In Australia
Free for any footwear or any order over 140 AUD
For orders below 140 AUD shipping cost will be calculated and added at the checkout.
Outside Australia
The shipping cost will be calculated and added at the checkout.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
In Australia
3 to 8 business days.
Outside Australia
1 to 3 weeks.
HOW DOES INTERNATIONAL SHIPPING WORK?
Once your order is placed, our team will dispatch your items from Australia to you.
DOES THE DISPLAYED PRICE INCLUDE TAX?
In Australia
Yes, the displayed amount includes the item cost and total taxes (GST), the shipping cost will be calculated and added at the checkout.
Outside Australia
We cover the local Australian taxes. We don’t cover import/customs taxes, VAT and duties outside Australia. These taxes can vary from one country to another. We recommend checking locally if any further tax is applicable. In most cases, there is a free tax range price cap where you don’t need to pay any extra tax.
HOW DO I TRACK MY ORDER?
Once your order is placed you will receive an email with your order details and tracking number.
you can also track your item using the Shop App, no inputs, just follow the link generated when your order has been confirmed on our website.
CAN I CHANGE THE DELIVERY ADDRESS AFTER THE ORDER HAS BEEN PLACED?
When your order is placed our system automatically chose the freight company and generates a tracking number. If you need to change the delivery address, once you have received the email with the tracking number, you can directly contact the freight company and request the address update, you will need to confirm your identity to the freight company.
CAN I CANCEL MY ORDER?
When your order is placed, you have started the process to get our gear close to you. Unfortunately, once you have placed the order, you cannot cancel it. You can return the items when you receive them, please keep in mind our return guidelines. Please take into account that the shipping cost isn’t refundable.
CAN I ORDER ONLINE AND DO A LOCAL PICK UP?
No, we don’t offer local pick up.
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